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Why Choose Visaku Indonesia
Fast Processing & Expert Support

Dedicated team of professionals with Big-4 and BUMN backgrounds.

Immediate assistance when you need it most, available 24/7 to provide business-saving care, expert support, and attention in urgent situations.

Fast Processing

Connect with experienced and legal professionals ready to help you with your permit concerns. Schedule your appointment today.

Quick turnaround with clear timelines and milestone tracking for all services.

 
 
100% Compliant & Online consultation

Full compliance with Indonesian laws and government regulations guaranteed.

Get expert permit advice from the comfort of your home. Our online consultations offer convenient and confidential care with our skilled team.

Who we are at Visaku Indonesia

How Visaku Manages Immigration

Visaku maintains a rolling permit calendar for all managed foreign nationals, tracking expiry dates, renewal windows, biometric appointment schedules, and any permit transitions triggered by role changes, family status changes, or company restructuring. The sponsoring company receives advance notice of upcoming actions with sufficient lead time to prepare documentation and plan for in-person attendance requirements.

For companies managing multiple foreign nationals across different permit categories, positions, and renewal cycles, Visaku provides a single coordination point that ensures no permit lapses due to administrative oversight and no category misalignment goes undetected.

Managing multiple foreign nationals or preparing for a renewal cycle? Talk to Visaku Team before the deadlines arrive.

A Permit That Looks Valid Is Not Always a Permit That Is Compliant

A foreign national can hold a valid KITAS and still be non-compliant. The job title on the work permit may not match the functions they actually perform. Their dependent child may have turned 18 without a visa transition being initiated. Their investor KITAS may have been issued on a shareholding that does not meet the IDR 10 billion personal ownership threshold. None of these are visible at the point of issuance. All of them surface during field audits, joint inspections, or enforcement operations. Visaku manages immigration as a compliance program, not a document processing service, so that the permits your company holds reflect what your people actually do. 

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Immigration Services
The Immigration Problems That Arrive Without Warning

Most immigration enforcement situations in Indonesia do not begin with an obvious violation. They begin with an administrative drift that was never corrected.

A foreign employee is performing technical and operational functions in the field but their permit was issued under a non-work authorization category. The job title on the RPTKA does not reflect their actual responsibilities. During a joint Ministry of Manpower and immigration inspection, the discrepancy between the permit category and the actual work being performed is identified. The company faces both manpower and immigration enforcement exposure simultaneously.

An investor holds a KITAS sponsored by a PT PMA with IDR 2.5 billion in paid-up capital. What was not verified at the time of application is that the investor’s personal shareholding in the company is below IDR 10 billion. The Investor KITAS was issued, but the sponsoring condition was not actually met. At renewal, the discrepancy triggers a verification process that stalls the application and requires capital restructuring before the permit can proceed.

A dependent child of an expatriate turned 18 three months ago. The family assumed the dependent visa would simply renew as before. It will not. At 18, the dependent KITAS category is no longer available. The child now requires a different visa category entirely, and the transition was not initiated before the current permit expired. The overstay clock has started. At IDR 1,000,000 per day, the financial exposure accumulates quickly.

A foreign employee’s work permit is valid, but they have been relocated from Jakarta to Surabaya for a six-month project. The RPTKA still shows Jakarta as the work location. The Ministry of Manpower’s compliance record for the sponsoring company now has an unresolved location discrepancy that will surface at the next renewal assessment.

These are not edge cases. They are the situations Visaku encounters regularly, and in every case the problem was preventable with the right structure and monitoring from the beginning.

Tell us about the foreign nationals your company currently manages and what your renewal calendar looks like.

Why Immigration Compliance Cannot Be Managed Reactively

The companies that manage immigration well in Indonesia are not those that process permits the fastest. They are the ones whose permits accurately reflect what their people actually do, whose renewal calendars are tracked before deadlines become urgent, and whose permit categories are reviewed when roles change rather than when an inspector asks why the category no longer matches the function.

The alternative is reactive immigration management: responding to overstay notices, correcting permit category mismatches after an inspection, and restructuring shareholding positions to meet sponsorship thresholds that should have been verified at the start. Each of these situations is resolvable. None of them is free to fix.

Visa Extensions

Since May 2025, stay permit extensions in Indonesia require in-person attendance for biometric capture at the immigration office. This applies to foreign workers, investors, and dependents. There are no remote or proxy alternatives for the biometric requirement.

Visaku coordinates the biometric appointment scheduling so that attendance is efficient and the process does not require the permit holder to arrive hours early or navigate the queue independently. The structured appointment approach minimizes disruption to the work schedule while ensuring the mandatory attendance requirement is met.

Permit validity monitoring is built into Visaku renewal management service. The overstay fine in Indonesia is IDR 1,000,000 per day and accumulates from the day after permit expiry. Visaku initiates renewals within the correct window so that no permit expires without a renewal already in progress.

Work Permit Amendments (IMTA)

When a foreign employee’s role changes, their work permit must be updated to reflect the new function. This applies to job title changes, expansions in the scope of responsibilities, and organizational restructuring that alters the nature of the role.

A work permit that no longer accurately describes the actual function being performed is a compliance gap, even if the permit itself has not expired. Visaku manages work permit amendments for role changes and ensures that the updated permit reflects the actual position before the discrepancy surfaces in a field inspection or renewal assessment.

KITAS and Work Permit (IMTA)

When a foreign national performs functional, technical, or operational responsibilities in Indonesia, both a KITAS and a Work Permit are required. The Work Permit or RPTKA approval from the Ministry of Manpower authorizes the company to employ the foreign national in a specific position. The KITAS gives the individual the right to reside in Indonesia under that employment arrangement. Both must be in place, and both must reflect the same job title and work location.

The DKP-TKA obligation of USD 100 per month applies to Work KITAS holders and must be paid upfront for the full approved permit period at the time of application. For a two-year work permit, this means USD 2,400 is due at application. Visaku communicates this cost clearly before submission so that companies can plan their assignment budgets accordingly.

Visaku specific focus in managing KITAS and Work Permit combinations is on the alignment between the job title on the RPTKA, the actual functions being performed, and the work location registered in the Ministry of Manpower system. All three must be consistent at the point of application and must remain consistent throughout the permit period.

Dependent Visa

Family members accompanying a primary permit holder in Indonesia require their own immigration authorization. Visaku manages dependent visa applications for spouses, children, and other qualifying family members, covering documentation verification, status alignment with the primary permit holder, and submission through the correct visa category.

One transition that most families are not aware of in advance is the age cutoff for dependent children. At 18, a child is no longer eligible for the dependent KITAS category and must transition to a student KITAS or another visa type. This transition does not happen automatically. If it is not initiated before the child’s 18th birthday, the permit expires without a valid successor category in place and the overstay period begins.

Visaku recommends initiating the transition planning three to six months before the 18th birthday. The documentation requirements for a student KITAS differ from those for a dependent KITAS, and the lead time for gathering enrollment verification and other supporting documents is longer than most families expect.

Investor KITAS (E28A)

The Investor KITAS is the correct permit category for foreign shareholders who hold a qualifying equity position in a PT PMA and serve as Director or Commissioner. Its key advantage over a Work KITAS is that it does not require RPTKA approval and is exempt from the DKP-TKA obligation of USD 1,200 per year.

The requirement that most companies miss is the shareholding threshold. While a PT PMA can be established with paid-up capital of IDR 2.5 billion, sponsoring an Investor KITAS requires the individual shareholder to hold at least IDR 10 billion in personal share ownership. This is not a company-level capital requirement. It is an individual-level ownership requirement. A shareholder who holds 30 percent of a company with IDR 5 billion in paid-up capital holds IDR 1.5 billion personally and does not meet the threshold, regardless of the company’s total investment value.

Visaku verifies shareholding composition against the sponsorship requirement before any Investor KITAS application is prepared, so that the eligibility condition is confirmed rather than assumed.

KITAS (Temporary Stay Permit)

Not every foreign national in a corporate role requires a work permit. Directors, commissioners, and advisory personnel who are not performing hands-on operational functions may be correctly placed on a KITAS without work authorization, depending on the nature of their actual activities.

The critical compliance point is alignment. The permit category must reflect what the person actually does. A corporate representative who attends board meetings, reviews reports, and participates in strategic planning does not require a work permit. A corporate representative who manages a team, oversees operations, or trains staff does. The distinction is not always clear in practice, and placing someone in the wrong category creates exposure that surfaces when the actual activity is observed during an inspection.

Visaku reviews the intended activities of each foreign national before recommending a permit category, and monitors for activity changes that require a permit reclassification during the assignment period.

For expatriates who want to work in Indonesia. We assist from the application process to the issuance of KITAS, including the processing of IMTA (Permit to Employ Foreign Workers).

Ideal for business owners or shareholders of companies in Indonesia. With this KITAS, you can run your business with legal status.

For spouses and children of Indonesian citizens or other KITAS holders. We take care of all the necessary processes so that your family can live together in Indonesia without any problems.

For expatriates who are over 55 years old and want to enjoy retirement in Indonesia. We assist you in every step of the way to obtain this residence permit.

This visa can be granted to foreigners Ex Indonesia who wish to return to become Indonesian citizens.

The Digital Nomad Visa Indonesia (also called Remote Work Visa Indonesia) is tailored for foreign professionals and digital nomads who wish to work remotely (mainly on their laptops). The Remote Work KITAS allows you to stay up to 1 year.

Enjoy the beauty of Indonesia with a visit visa. We are ready to help you with your travel visa application and extension process.

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Permit Process

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    Consultation
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    Proposal
    Detailed proposal with clear timeline, pricing, and required documents.
  • 3
    Execution
    Our team handles all processes professionally with regular progress updates.
  • 4
    Completion
    Delivery of all documents with ongoing support and compliance monitoring.
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Senopati
Tier Space Building Jl. Bakti 1 No.10, Senopati SCBD, Rw. Barat., Kec. Kebayoran. Baru, Jkt Selatan, DKI Jakarta 12180

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Menara Cakrawala 12th Floor Unit 5A Office, Jl. M.H. Thamrin No.9, Kb. Sirih, Kec. Menteng, Jkt Pusat, DKI Jakarta 10340

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Sutomo Tower Lt 1 no A9, Jl Sutomo Ujung No. 28D Medan Timur – 20235, Kota Medan – Sumatera Utara

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